Payments
How can I pay for my order?
You'll need a credit or debit card registered to your address to pay for your items online. We accept the following cards: Maestro, Visa Debit, Visa Credit and MasterCard.
Is the website secure?
Yes. Our website is secured using an SSL certificate, and all information sent between you and us is encrypted for maximum security. Your privacy and the security of your details are a great priority to us and we want you to feel you can shop online with confidence, so for full details of our online safety measures please see the security section on our page. For More information
Are the products you sell genuine?
Yes. Products at Cosmetics Now are all 100% genuine from the original manufacturers. The products are sourced from around the world to bring you the cheapest prices so packaging may vary from country to country, but we guarantee that they are original - no knockoffs or imitations. Freshness is also 100% guaranteed as all stock is kept in a temperature-controlled environment prior to shipping and subject to regular quality control checks.
What are the postage costs, and when can I expect my delivery?
Please refer to our shipping details page for detailed information.
What if my order hasn't arrived after 5 working days?
If your order has not been delivered within the expected delivery time, please contact us by email info@ubermakeup.com .
Refunds and returns
Please refer to the shipping and returns policy page for detailed information.
Do you send out free samples?
Due to the costs involved we do not provide free samples.
Are products available that are not listed on the website?
Unfortunately at this time we are only able to send products that are listed on our website and are indicated as in stock. If you find an out of stock product you wish to purchase please add the product to your wishlist and you will be notified as soon as it comes back into stock.
Are my details secured?
Yes. All the information we ask for when you place your order is essential for us to process your order and keep you up to date on the latest offers available from Ubermakeup. We do not sell, rent or otherwise pass on any of your details to other parties.
Enquiries: If you have any questions or comments about our products or service please contact us through Contact us Form